PRIVACY POLICY

1. This privacy policy defines the conditions and features of the processing (including without limitation: collection, use, storage) of your personal data on the Website.
2. This privacy policy (hereinafter: Policy) describes and regulates the procedure of collection, storage, use, transfer and removal of information made known to the Company about all visitors, users (hereinafter "User," "You," or "Your") while using the www.unishipping.am website (hereinafter "Website"). The policy applies to those accessing the Website, users of the Website's services or those who have the right to use such services.
3. If you do not agree with the terms of this Policy, please stop using the Website. By continuing to use the website's services, you are notified of the Company's processing of your personal data and you give your consent for the Company to process your personal data in the order and conditions set by the RA legislation and this Policy.
4. The User is aware and agrees that his consent given in electronic form on the Website fully complies with the requirements of RA legislation on personal data protection.
5. Unless otherwise defined in this Policy, definitions used in the Policy have the same meaning as in the General Terms and Conditions published on the Website.
6. The User guarantees that the information provided by him is correct and undertakes to inform the Company about any changes in the information provided. All risks arising as a result of information provided to the company being false, inaccurate or changed are borne by the User.

1. In order to fully use the Services, it is necessary to register on the Website by providing the required Data.
   The User provides the Company with, but not limited to, the following data for the purpose of processing:
   • Name and Surname,
   • E-mail,
   • Post address,
   • Phone number,
   • Birthdate,
   • Financial data,
   • Data necessary to identify the User,
   • Other necessary data.
2. The Company may also collect and process data passively by automatically collecting certain data about the technical devices You use, as well as data about your use of the Services through web server logs, cookies and/or tracking pixels.
   Data passively collected/processed by the Company includes, but is not limited to:
   • IP addresses,
   • Browser name,
   • Type of computer,
   • Operating System,
   • Internet service provider name,
   • Geographical location,
   • Incoming and outgoing web pages and URLs, platform type,
   • Number of clicks, domain names, viewed pages and their content,
   • Statistical data on the use of Services,
   • Amount of time spent on specific pages, date and time of Service use, frequency of use,
   • Other technical data.
3. We may also collect data about Your use of the Services through web server logs, cookies and/or tracking pixels. That data includes but is not limited to:
   • Web server log: A file that stores website activity data
   • Cookie/Markers: Current and persistent cookies are small text files that are placed on your computer when you visit a website and help to:
     • Identify your computer,
     • Save your preferences and settings,
     • Understand which web pages you have visited,
     • Improve your user experience by offering content and ads tailored to your preferences;
     • Perform searches and analyses;
     • Assist in security and administrative functions.
     The User confirms that He is familiar with the operation of markers and is aware of the possibility of disabling them.
   • Tracking pixels: small electronic tags embedded in websites, online advertisements and/or emails. mails, and which are designed to provide usage data, such as ad impressions or clicks, measure the popularity of services and related ads, and access user cookies. Tracking pixels may also be used in emails, newsletters and other electronic communications to determine whether the message has been opened and for other analytics, personalization and advertising purposes.
   The Company also reserves the right to use other means of data collection, such as the information provided to the Company by third parties or the content of the phone call made by the User to the Company's service center.
   The User consents to the Company's use of web server logs, cookies and/or tracking pixels.

1. The Company collects and processes the User’s personal data, including, but not limited to, the following purposes:
   • User identification: to ensure security through the data provided, it is necessary to identify the user, as well as verify the authenticity of the data already provided.
   • Improving the user experience: through data analysis, the Company is able to offer the User personalized content and services.
   • Security: User identity is verified and access rights are controlled to prevent and protect misuse of the Website.
   • Optimization of services based on analysis of user behavior: The company is improving the functionality of the website and services.
   • Effectiveness of marketing campaigns and notifications: The Company evaluates and improves the targeting of advertising and communications, and certain notifications are sent to the User.
   • Statistical analysis: The collected data helps to understand user preferences and overall user trends.
   • Other necessary purposes.
2. By accessing the Website and/or opening a user account and/or using our services, the User freely and voluntarily consents to the processing of his Personal Data in accordance with this Policy and is notified of this.
3. The company processes personal data in accordance with the current norms of the legislation of the Republic of Armenia.
4. By accessing the Website, you give your unconditional consent to the Company to:
   • Process your personal data: regardless of the form and method of implementation (including with or without the use of any automated, technical means) of any action or group of actions related to the collection or recording, or input, or coordination, or organization, or storage or use of personal data or transform, or restore, or transfer, or correct, or block, or destroy, or perform other actions.
   • Use of your personal data: an action performed with personal data, the direct or indirect purpose of which may be making a decision or forming an opinion, or acquiring rights, or granting rights or privileges, or restricting or depriving rights, or achieving another goal that causes or may entail legal consequences for the data subject or third parties or otherwise affect their rights and freedoms.
   • Transfer of your personal data: within the scope of the purpose, an action aimed at transferring personal data to other persons of a certain or indefinite scope, including third countries.
5. The Company uses appropriate electronic, physical and other measures to ensure maximum security of the User’s personal data from illegal leakage, modification or publication.
6. The Company uses secure database servers to ensure the security of the User's personal data.
7. The User's account is protected by a password, to which only the User has access. The User undertakes not to transfer his account password to third parties, as well as to the Company. The user bears full responsibility for the consequences if his account password becomes known to third parties.
8. In any case, the User understands and accepts that the Company, in the process of providing Services to the User, cooperates with third parties, its partners, in connection with which the User gives his unconditional consent to the Company’s transfer of the User’s personal data to its partners in order to provide the User with Services and improve their quality, including, but not limited to, organizing storage, delivery, marketing, data analysis and other services. Our partners receive access to the User’s personal data to the extent necessary for the timely and high-quality provision of services, and cannot be used for other purposes or transferred to another person.

1. The User gives his consent to the processing of Personal Data by the Company without a time limit.

1. The Company is responsible for the disclosure or publication of the User’s Personal Data through its own fault, except for the following cases:
   • This data was already provided by the user in publicly available sources before it was lost or disclosed,
   • The company received data from a third party,
   • A third party gained access to the Website files through unauthorized access, account hacking and other illegal means,
   • Disclosed with the consent of the User,
   • Disclosed to the Company’s partners, to the extent necessary to ensure or improve the quality of services provided to the User,
   • If the Personal Data was disclosed through no fault of the Company and/or without its intent.

1. The User has the rights defined by the legislation of the Republic of Armenia, including the Law of the Republic of Armenia “On the Protection of Personal Data”.
2. The User may at any time withdraw the consent given to the processing of his personal data. In this case, the User undertakes to immediately stop using the Website and Services provided by the Company, paying off all obligations to the Company. The Company reserves the right to terminate the provision of services to the User in the event of withdrawal of consent to the processing of personal data.
3. The user has the right to contact the Company to obtain information about the processing of his personal data, and can also submit an application/complaint to the Company regarding updates, changes, methods of processing and other issues of personal data.

1. Visiting and using the Website is governed by the legislation of the Republic of Armenia.
2. In the event of a dispute, the User and the Company undertake to make all reasonable efforts to resolve the dispute through negotiations. The User undertakes to inform the Company in writing of any problem. Negotiations can be started by submitting a written application/complaint to the Company by the User in accordance with the legislation of the Republic of Armenia.
   A period of 30 (thirty) calendar days is established for negotiations. If the dispute is not resolved through negotiations, the resolution of the dispute is referred to the competent courts of the Republic of Armenia in accordance with the legislation of the Republic of Armenia.

1. The company reserves the right to make changes to the Policy. In case of changes, the Company will notify the User by any notification method specified in the Terms.
   After the changes come into force, the use of the Website services will be considered as the User’s consent to such changes.

To terminate your agreement and close your account with UniShipping, you must submit a written application, duly signed in accordance with the legislation of the Republic of Armenia. You can send the application to [email protected] or deliver it to the company’s office. The application must include the email address used during the registration of your account.

To delete your personal data and close your UniShipping account, please follow the steps below:

1. Email Request
   Send email to [email protected], including the following details:
   • Your full name,
   • The email address used during account registration,
   • A clear request to delete your personal data or close your account.
2. Written Application
   Submit a written application, duly signed in accordance with the legislation of the Republic of Armenia (RA), to the Company’s office at the following address: RA, Yerevan, Grigor Lusavorich 12/10. The application must include:
   • Your full name,
   • The email address used during account registration,
   • A clear request to delete your personal data or close your account.

For security purposes, we may require identity verification before processing your request. This ensures the request originates from the account owner. Verification may include confirming your email address or providing additional information.

Once we receive your request, we will process it in compliance with applicable laws and strive to complete the data deletion or account closure within 7 business days.

Please note that some information may remain in our systems for a limited period, as required by law.

After your data is deleted and your account is closed, you will lose access to your UniShipping account and all associated services.